Return & Exchange Policy – House of Indrani
At House of Indrani, we strive to ensure that you love every purchase you make with us. However, if you are not completely satisfied with your order, please review our return and exchange policy below.
Return & Exchange Eligibility
Returns or exchanges can be requested within 7 days of delivery. To be eligible for a return or exchange, the product must be unused, unworn, and in its original condition. The product must be returned with all original packaging and tags intact.
Returns or exchanges will only be accepted if the product received is damaged, defective, or incorrect.
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Non-Returnable Items
The following items are not eligible for return or exchange: Products that have been used or worn, Products without original tags or packaging, Items purchased during special sales or promotional offers
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photos of the product. You can reach us at:
Email: houseofindrani@gmail.comPhone / WhatsApp: +91 97196 26077 Our team will review your request and guide you through the next steps.
Refund Process
Once the returned product is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed to the original payment method within a few business days.
Important Note
House of Indrani reserves the right to refuse returns that do not meet the conditions mentioned above.